We typically don’t go to the trouble to write down this type of letter, but our whole encounter with British Airways was very disappointing that we hope such a letter can make a big difference.
Soon after 20 minutes of waiting around, and when the BA agent experienced shared this clarification with her supervisor, we were being informed in an uncomfortable and stern Mind-set the rate could be waved. I used to be extremely upset, and really flabbergasted, that your rep experienced the audacity to cost us for the luggage figuring out we missed our flight because of your very own failure to arrive towards the airport on-time. I really hope you are merely as unhappy in your team for your way they treated us.
as I'm travelling working day right after tomorrow and earlier I used to be explained there is improve in terminal i identified as ba usa and just one ms. jasmine attended my simply call.
As we waited from the cabin for an update, the pilot would periodically announce that he was watching for approval to refuel. We waited 2 several hours at this alternate airport (which was lower than a 15 minute flight away from London Heathrow) right before we could refuel on account of sizeable delays in acquiring the mandatory approvals. Needless to say the two hour hold off caused us to miss out on our connecting flight to L. a.. It’s really aggravating to learn that the appropriate measures weren't in position to get gasoline in a more timely fashion.
i went to collect my daughter at Heathrow on ten/twelve/twelve only to search out her bag was broken by british airlines team.Once i wished the help desk I used to be sent from piller to submit sooner or later instructed to call on a community phone.
I took BA168 from Shanghai to London on the 29th of Oct arrived on the thirtieth. I had been extremely dissapointed Together with the service stage, specifically with he incontrovertible fact that they did not have the crimson wine within the menu, outside of stock for eco-friendly tea, ice cream, even among the list of lunch menu, What a surprise, my seat is at the second raw (not all the way back again) and cabin was Practically half vacant.
On Wednesday night, 29 October, in Dublin, Eire, my husband spoke by phone which has a British Airways consumer service agent while in the States named Tony. Our seating assignments had been mistakenly altered as a result of a adjust of plane so that the three of us were in middle seats rather than visit the website the aisles we booked two months before.
The leg room while in the seating was very poor. The onboard amusement mounted to the seat backs was from day and many possibilities didn't do the job. the Stewards have been off hand…I ponder should they them selves experienced envisioned being traveling in a more fashionable
As quickly as possible following reaching the grounds from the Hampton Institute, I offered myself prior to the head Instructor for an assignment to a class.
British Airways practically killed me. I'm Fortunate for being alive as a result of sites the complete negligence of British Airways. When I emigrated to The us virtually two yrs I arrived within the airport 4 several hours before the flight with a letter from my DR requesting that on account of a healthcare ailment I used to be offered extra leg room Place. I am 6’eight and have a heritage of receiving DVT. So Once i realized I needed to fly very long haul I used time going for my important medical checks to determine if I had been Ok to fly. My specialist Health professionals said which i was but that I want to acquire enough area. When I arrived for the London airport All set for departure The shopper service responsibility manager Helen Campbell refused to permit me to take a seat in an additional leg home seat. Declaring I had to wait four days for another flight.
Irrespective of this various passengers obtained indignant and abusive to them. I had been travelling residence with my son, his new spouse as well as a 16mth outdated child. I'm sure there are actually possibly additional responses about issues than praise but I would like to register my many thanks and respect for the crew of that aircraft. The cabin crew had been cheerful and helpful in the course of as well as the 1st Officer who was in command of the flight was shocked to hear cheering from the passengers as we landed at Heathrow. Yours sincerely Anne Mahon.
It had been director Antonio Margheriti's to start with assignment, and this film confirmed what high quality he could deliver when dealing with a minuscule spending plan.
Just flew into Newark with BA we had the very best cabin crew at any time Specially Patrick and Andrew, created us experience extremely Unique lots of thanks
Just after a number of e-mails,fax and letters British airways have preferred to disregard me. I would love them to accept my article and let me know What's going on.